Terms of Service

These terms apply when you use adventuresquadplay.com or book a party, pop-up, or event with Adventure Squad, owned and operated by Adventure Squad LLC ("Adventure Squad," "we," "us"). By requesting or booking a service, you agree to these terms.

Party requests and bookings

• Submitting a request on our website does not book your date. We'll contact you to confirm details and send an invoice.
• Your date is booked once the $100 deposit is paid. The remaining balance is due 7 days before your party. Parties booked less than 7 days ahead are paid in full when booked.
• Prices, packages, and add-ons are listed on our website and may change, but your price is locked in once your deposit is paid.
• Travel within 25 miles of Wesley Chapel, FL is included. A travel fee applies beyond that and will be shown on your invoice.

Cancellations and rescheduling

• Reschedule: you may reschedule once for free with at least 14 days notice, to an available date.
• Cancel more than 30 days before: full refund, including the deposit.
• Cancel 8 to 30 days before: the $100 deposit is non-refundable. Any other amount paid is refunded.
• Cancel within 7 days: the full party price is non-refundable.
• If we cancel (for example, due to storms, extreme heat, unsafe conditions, or if we can't safely set up at your location): you may choose a free reschedule or a full refund.

What the host provides

• A flat, safe area large enough for our trailer and its rear ramp, such as a driveway, street parking where allowed, or level grass
• A standard outdoor electrical outlet anywhere on the property (we bring extension cords). If no outlet is available, a generator add-on is required.
• Any permission needed from your HOA, landlord, or venue

Safety and supervision

• Every child must have a signed waiver before playing. No waiver, no play.
• A parent, guardian, or adult they've chosen must stay on site. Our team runs the play, but we don't provide childcare.
• Children must follow staff instructions. Shoes off inside the trailer. No food, drinks, gum, or candy inside.
• Our staff may limit the number of children inside at once, and may pause or end play for any child for safety reasons.
• Our activities are designed for children ages 2 to 8.

Pop-ups

Pop-up spots are reserved by time slot. Each child needs a paid spot and a signed waiver. Pop-up times and locations may change due to weather or venue needs, and we'll contact you if they do.

Photos and videos

Our waiver includes permission for us to take and use photos and videos for marketing. To opt out, email hello@adventuresquadplay.com before your event.

Character appearances

Character appearances are performed by costumed members of our team and are subject to availability.

Text message terms

Program: Adventure Squad booking updates, reminders, and occasional offers. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for help, or contact hello@adventuresquadplay.com or 813-320-9787. Carriers are not liable for delayed or undelivered messages. Consent to receive texts is not a condition of purchase. See our Privacy Policy for how we handle your information.

Website use

Please use our website only for lawful purposes. All content, logos, and photos on this site belong to Adventure Squad or are used with permission, and may not be copied without our permission.

Limitation of liability

To the fullest extent allowed by law, Adventure Squad is not liable for indirect, incidental, or consequential damages. Our total liability for any claim related to a booking won't exceed the amount you paid for that booking. Nothing in these terms limits rights that can't be limited under Florida law. Participation is also governed by the waiver signed for each child.

Governing law

These terms are governed by the laws of the State of Florida. Any dispute will be handled in Pasco County, Florida.

Changes to these terms

We may update these terms from time to time. We'll post the new version here with an updated effective date. The terms in place when you paid your deposit apply to that booking.

Contact us

Adventure Squad LLC
8599 Hardy Bay Loop, Wesley Chapel, FL 33545
hello@adventuresquadplay.com
813-320-9787